Privacy and data protection

A clear privacy policy, written in plain language.

At Idara, we respect user privacy and are committed to protecting personal data. This policy explains the information we may collect, how we use it, and the choices available to you.

Last updated10 January 202601
01

Information we may collect

  • Account information: name, email address, phone number, and association or unit identifiers when applicable.
  • Usage data: basic analytics about how the app is used to improve performance and user experience.
  • Device information: device model, operating system version, language, and app version for support and troubleshooting.
02

How we use information

  • Provide and operate core app features, including associations, units, fees, expenses, and collections.
  • Protect the service, prevent abuse, and maintain reliability.
  • Improve the user experience, resolve issues, and enhance performance.
  • Send important service-related notices when required.
03

Data sharing

We do not sell personal data. We may share information only when necessary to comply with lawful requests or operate the service with trusted providers such as hosting and monitoring services, subject to appropriate safeguards.

04

Data security

We use reasonable technical and organizational measures to protect data from unauthorized access, alteration, or disclosure. No transmission or storage method is completely secure, but we continuously work to strengthen our controls and safeguards.

05

Data retention

We retain information only as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. When it is no longer required, we handle it in line with applicable retention and deletion requirements.

06

Your rights and choices

  • You may request access to, correction of, or deletion of your personal data, subject to legal and operational requirements.
  • You may stop using and uninstall the app at any time.
  • You may contact us to ask how your data is processed.
07

Additional services and permissions

The app may use necessary services such as payment processing, push notifications, and performance monitoring. We update this policy whenever the way we collect or use data changes materially.

Support and privacy

Have a question about your data?

The Idara team is available for privacy questions and requests for access, correction, or deletion.

Contact us